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• info@myflightsavers.com

Terms & Conditions

It is also the responsibility of the user to read the rules and regulations of the tour company in which you are purchasing travel services from by clicking tour operator rules and regulations during the booking process.

Users of Myflightsavers.com shall be referred to as 'the customer' in these Terms & Conditions.

PRICING AND CONTENT

All prices within this website are in Canadian dollars unless otherwise stated. Airport fees, where applicable, are not included in the pricing. All prices on this website are subject to change without prior notice. Any changes in pricing that may occur before, during or after a purchase, as a result of a tour operator change, are not the responsibility of Myflightsavers.com. Once a booking is complete, pricing CANNOT be adjusted.Pricing and availability on all packages and flights is not guaranteed until confirmed. Should there be a discrepancy between the price shown on the website and that of the actual tour operator selling price, the later shall prevail. All products are subject to availability and deliverable within Canada only. All informational content, such as hotel and destination information, on this website is provided only as a guideline and may not be an exact representation. Myflightsavers.com is aware that the customer is in demand of accurate information and as a result makes every effort possible to make sure that the content within this website is up-to-date. However, due to constant changes and occasional circumstances beyond our control some of the hotel and destination information within this website may not be 100% accurate.

Myflightsavers.com makes every effort to make sure that images on this website are as close a representation as possible but cannot be held responsible for changes beyond our control. Hotel and destination images on this website are representational only and cannot be guaranteed completely accurate.

Hotel ratings within this website are the opinion of Myflightsavers.com and may be different than the hotel ratings of the various tour operators.

Best Price Guaranteed - Applies only to vacation packages sold through Canadian tour companies. Myflightsavers.com will match any genuine price quote provided the price is not below cost. While Myflightsavers.com will make every attempt to provide the lowest pricing, occasionally circumstances beyond our control may prevent us from providing the lowest price. These circumstances may include but are not limited to group pricing, blocked space pricing, at source discounts, and exclusive price agreements. Myflightsavers.com reverses the right to request a written price quote on any fare that is being matched. Prices are only guaranteed at time of booking and will not be lowered once the booking is complete. Price changes made by the airline or tour operator after a booking has been completed cannot be matched.

PAYMENT

Payment for online bookings is required in full at the time of purchase. Online purchases can be made using Visa, MasterCard, or American Express credit cards. Airfare and vacation package purchases are 100% non-refundable. Third party credit cards bookings will only be processed after receiving written confimation from the card holder. All fraudulent purchase will be investigated and prosecuted.

CONFIRMATION AND DELIVERY

After a purchase is made, the customer will receive an email confirming their purchase. It is the responsibility of the customer to verify that the information on the confirmation email is in accordance with the travel product that they have purchased. If there is a discrepancy between the information on the email and that of what the customer booked, the customer MUST contact our office at 1.888.887.8805 or 604.879.8414 within 24 hours from the time of booking.

The customer may decide to have their tickets delivered to them via Xpresspost or receive them via airport pick-up. Xpresspost deliveries are applicable for an additional fee of $10.00 within B.C and Alberta, and $15.00 for the rest of Canada. If the customer chooses the airport pick-up option the tour operator will deliver the customer's tickets to the airport and the customer may pick them up on the day of departure. The customer is responsible to comply with the applicable tour operator's airport pick-up conditions.

Customers residing in the Vancouver area may also choose to pick-up their tickets at our office. If selecting this option, please indicate so by using the special requests box on the online booking form or by contacting our office.

Myflightsavers.com receives documents from the tour operator usually 2-3 weeks before departure. Once they are received by us, they will be processed and then sent to the customer via Xpresspost. The tickets will be delivered to the customer at least 1 week prior to departure. For last minute purchases (departures within 2 weeks) tickets are available on an airport pick-up option only.

CANCELLATION

Flights and vacation package purchases departing within 30 days are 100% non-refundable. All purchases are non-changeable and non-transferable. Name spelling corrections are subject to fees determined by the tour operator that you have made your reservation with. It is highly recommended that customers purchase travel insurance in order to protect themselves against the loss of their purchase due to unforeseen circumstances.

Cancellation of vacation packages and charter flights departing within 30 days WILL NOT be refunded. Travel insurance is highly recommended to protect against unforseen circumstances.

THIRD PARTY SUPPLIERS

All travel packages, airfares and hotels displayed on this website are supplied to Myflightsavers.com by various third party suppliers (tour operators) and in turn are subject to their own Terms & Conditions. Escapes.ca is a seller for the third party suppliers and is in no way responsible for incidents brought upon or caused by any of the third party suppliers.

When the customer purchases travel services through Escapes.ca they must refer to the appropriate third party suppliers Terms & Conditions. It is the responsibility of the customer to refer to the appropriate third party supplier for the Terms & Conditions that are specific to their travel services.